FAQs

What should I bring to my scheduled office appointment?

In addition to your Medicare and insurance information, please provide the following:

  • A referral from your General Practitioner or family doctor
  • All pertinent x-ray reports and test results from your primary care or referring physician
  • A list of all medications you are currently taking
  • A list of any known drug allergies and the symptoms you may have from taking these medicines
  • A copy of your operation report If you have had surgery elsewhere

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.

How can my family doctor help me obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether specialist care is appropriate. If it is, he or she can help you choose the specialist best suited to your needs. Your family doctor can help the specialist care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to provide better care during and after your specialist treatment.

What should I expect during my first visit?

During your initial visit, your doctor will explain the specific test or procedure you are undergoing and will help you visualize the results and go over the risks. He or she will perform a physical examination and ask you questions about your symptoms and overall health. Once the test is complete he or she will offer a diagnosis and appropriate treatment plan.